Data backup, offsite data backup, online data backup, automated data backup, back-up, disaster recovery

At Databax, we’ve made it our mission to ensure that our systems are as easy as possible to use. At the same time, we’ve made technical support in the event of a problem our highest priority.

So as a Databax client, you get genuine 24x7 service, whenever you have a problem.

That’s any time, day or night, guaranteed. If you are worried about backup or recovery of your data, there will be someone on the end of the phone to speak to.

No helpdesks, no email support, no waiting for an office on the other side of the world to open – a qualified IBM Tivoli Ô Consultant is there straight away to support you.

Don’t like touching the computer if you can help it?
No problem – we can install and configure the service remotely if you wish, totally free of charge. We use a tried and tested system called LogMeIn, from a reputable company called Citrix. Its very secure – the user controls the access, so no-one else can see your data.

Lots of data to back up, don’t want to tie up your bandwidth for hours?
We will come to your site and do it for you - all part of the Databax service.

Data lost, a crisis on your hands ?
This is when Databax really comes into its own. You need your data back in a hurry, and your systems up and running asap. You don’t want to be waiting for days, your business losing money while the systems are down. No problem - we can bring it back to you on a portable server, ready to go straight back onto your computers, with minimal time delay.

If you require technical support please call 0870 122 5515 or complete the form below: